Refund & Replacement Policy

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us immediately after receiving your order.

Damaged Products

If you receive a damaged product, you are eligible for a refund. Please follow the steps below to initiate the refund process:

  • Contact our Customer Support Team immediately after receiving the damaged item.

  • Provide complete order details, including your order number and clear images or a description of the damage.

  • After verification, we will process the refund for the product purchase price only within 5–7 business days after approval.

  • Shipping charges are non-refundable.

Please note: There may be a slight difference between the website mockup and the actual product. Product descriptions and size guidelines are clearly mentioned on our website. Kindly review them carefully before placing an order.

Packaging Your Return

  • Returned items must be received within 15 days of delivery.

  • Items must be unused, unwashed, and in original condition.

  • Washed, worn, or used items will not be accepted.

  • Please include your invoice or a note with your name, address, and order ID inside the return package.

Once your return is received and inspected, we will notify you via email. If approved, your refund will be credited to your original payment method within a few business days.

Non-Refundable Items

Except for damaged products or items not received, all items are non-refundable and non-returnable.

We do not accept returns for:

  • Used or worn items

  • Size-related issues

Please choose your size carefully before placing an order. If the selected size does not fit, we recommend placing a new order.

Important Notes

  • Customers are responsible for return shipping costs.

  • Original shipping fees, customs charges, and import taxes are non-refundable.